Senior Technical Program Manager, Data

Company: Khan Academy
Location: Mountain View
Posted on: March 30, 2025

Job Description:

Mountain View, CA / Remote friendly (US + Canada Only)ABOUT KHAN ACADEMYKhan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.OUR COMMUNITYOur students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.THE ROLEAt Khan Academy, our Data Insights Group (DIG) is critical in leveraging data to evaluate our impact on learners and educators. By ensuring our data is accurate, actionable, and well-documented, we help measure effectiveness, identify areas for improvement, and support data-informed decision-making. The team includes Data Scientists, Analytics Engineers, Machine Learning Researchers, and Efficacy & Research Scientists.We're seeking an experienced Senior Technical Program Manager, Data, to help us change the world. We've built a talented team of people from a variety of backgrounds. We believe the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. Together, we're a team that is deeply invested in your future.As a Senior Technical Program Manager, Data in the Data Insights Group (DIG), you will lead the planning and coordination of the delivery of complex data initiatives, aligning multiple engineering teams to enhance DIG's efficiency and impact. Your work will empower DIG to discern our users' needs better and measure product efficacy, enabling us to build the best products to serve our mission.What you'll do:

• Translate Data Initiatives into Actionable Requirements- Work with Data Analysts, Data Scientists, and Efficacy & Research Scientists to translate analytic/research asks into data requirements for high-priority, complex, and large in-scope data initiatives. You will then coordinate with Analytics Engineering to bridge and translate this work by facilitating discussions so that Analytics Engineering can define and build the data solution.
• Facilitate Cross-Team Data Alignment - Partner with engineering and DIG to deeply understand and communicate fit-for-purpose data requirements. Bridge gaps between teams by surfacing key insights, resolving misalignment, and ensuring data needs are well understood. Use your technical expertise, product mindset, and prioritization skills to influence decisions, drive consensus, and keep data initiatives aligned with strategic priorities.
• Monitor Product Changes & Mitigate Data Risks- Stay informed about product changes and proactively alert DIG leaders to updates that could impact data interpretation or disrupt data pipelines. Ensure cross-functional teams have the necessary visibility to prevent inconsistencies and maintain data integrity.
• Develop & Optimize Data Processes- Collaborate with engineering leadership to design, implement, and refine data-related processes that accelerate and simplify data capturing and validation.WHAT YOU BRING
• 8+ years of experience as a Technical Program Manager, successfully leading big data-focused programs (or multiple projects) from inception to execution.
• Technical background in software development, data engineering, or analytics. We do not expect you to apply the technical skills of a software engineer or data scientist. However, having prior experience in a technical role is necessary to be effective, make informed decisions, and collaborate effectively with technical teams. Familiarity with entity-relationship diagrams and basic SQL skills, or willingness to learn, are preferred.
• Proficient in program/project management tools (e.g., JIRA, Confluence, Gantt charts, spreadsheets, presentations, etc.); comfortable collaborating in an online/cloud-based environment (e.g., Google Workspace, Slack, etc.).
• Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals. You are the kind of person who can't help but get in there and listen deeply and help bridge information gaps between teams by asking deep questions about the data models and pulling out each teams ideas to share with the rest.
• Excellent organization skills, acute attention to detail, and ability to balance multiple tasks in an ever-changing environment.
• The ability to think creatively and use data to solve ambiguous and complex problems.
• Motivated by the Khan Academy mission "to provide a free world-class education for anyone, anywhere.
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Keywords: Khan Academy, Mountain View , Senior Technical Program Manager, Data, IT / Software / Systems , Mountain View, California