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Employer Services Specialist

Company: VirtualVocations
Location: Concord
Posted on: November 11, 2024

Job Description:

A company is looking for an Employer Services Specialist to support growth and retention of members in a remote capacity.



Key Responsibilities

Provide one-contact resolution to escalated employer, consultant, and broker concerns
Analyze patterns and trends regarding employer, consultant, and broker issues
Document issues and maintain updated status in the system of record


Required Qualifications

Bachelor's degree required
Minimum of six years of experience in a health care, health insurance, or sales and marketing environment
Basic working knowledge of MS Word, Excel, OneNote, Outlook, and Teams
Ability to research and resolve complex issues independently
Strong organizational skills

Keywords: VirtualVocations, Mountain View , Employer Services Specialist, Other , Concord, California

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