PRODUCT DESIGNER

Company: Treehouse
Location: San Francisco
Posted on: November 9, 2024

Job Description:

We're looking for a Product Designer to help us in pushing Front's user experience to the next level. You'll be involved in every aspect of the product development process, from brainstorming new product ideas with Product Management to tweaking pixels right before launch with Engineering to adding new components to our Design System. You will utilize your full range of product design, interaction design, and visual design skills.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Responsibilities

• Work on the end-user experience to enable our users to deliver exceptional service to their customers in Front.
• Help execute on and evolve the design system by designing, refining, and documenting intuitive and robust components.
• Design product experiences across various platforms including web, desktop, and mobile.
• Define project requirements in collaboration with Product Managers and Engineers.
• Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions.
• Design and communicate your vision to the team using mock-ups, documentation, and prototypes.
• Impact business goals through effective and efficient development of design solutions.
• Participate in and shape the design team's culture.Qualifications
  • 2+ years of product design experience, building and shipping world-class products across various platforms.
  • A portfolio of projects that display refined visual skills, system thinking and experience building robust design system components in Figma.
  • Low ego and an eagerness to give and receive constructive feedback in a transparent work environment.
  • Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering.
  • Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you're solving.
  • Deep empathy for users and a passion for solving their collaboration problems.
  • Experience creating and maintaining clean design system documentation.
  • Experience with SaaS, B2B or other complex technical systems is a plus.The SF base salary range for this full-time position is $128,000 - $152,000. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (which includes base salary and, where applicable, may include commissions or overtime pay), Fronteers are eligible to receive equity in the company.About FrontFront is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We've reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they're looking for a simple, instant answer, or personalized help on their most complex issues - and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
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Keywords: Treehouse, Mountain View , PRODUCT DESIGNER, Other , San Francisco, California