Part-Time Ambassador - Stanford

Company: Everlane
Location: Palo Alto
Posted on: November 8, 2024

Job Description:

At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That's why we partner with ethical factories around the world, work with high-quality and more sustainably sourced materials, and share the true cost of every product we make. We're excited to grow a team of motivated individuals ready for the challenge.
The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate about our product. Your goal is to positively impact someone's time in our store as you will be the face of our brand and a champion of our mission and values. You inspire others through connection and education, love styling our customers, and focus on exceeding individual goals. You thrive in a fast-paced environment and can work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively.
You must be 16 years of age or older to apply for this role.
As an Ambassador, you:

• 
  
• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations.
  
• Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and take ownership of your own performance.
  
• Foster emotional and social connection within the store environment and community while recognizing the value that different perspectives bring.
  
• Take accountability for how you present yourself and manage your emotions to create a positive environment for yourself and others.
  
  Your day to day:
  
  • 
    
  • Leverage product knowledge to actively sell and style our products and offer fit advice.
    
  • Introduce and educate our customers about our Brand's mission, values, and ethos.
    
  • Have a customer-first mindset when working with customers.
    
  • Show up to shifts on time with a can-do attitude.
    
  • Be flexible through shifts to work in multiple zones while effectively communicating with your team.
    
  • Process purchases, returns, and exchanges.
    
  • Keep your store clean and tidy and maintain store presentation.
    
  • Process, organize, and prepare inventory.
    
  • Restock sales floor throughout the day.
    
    We'd love to hear from you if you have:
    
    • 
      
    • Experience in retail, sales, or the service industry.
      
    • A passion for helping others and enjoy being a part of a team.
      
    • The ability to multi-task and pivot quickly while working in a fast-paced and ever-changing environment.
      
    • Exceptional communication skills and are comfortable receiving feedback.
      
    • Ambition to learn and grow from others.
      
    • A fan of Everlane, our product, and our values.
      
      What is expected of you:
      
      • 
        
      • Must bend, reach, and stretch for product, as well as lift, carry, and move at least 40 pounds.
        
      • Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays.
        
      • Must regularly stand and move around all areas of the store and be accessible to customers.
        
        The Fine Print:
        At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $20.
        Everlane is reacting to what retail will look like post COVID-19, so flexibility and resilience are key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary describes the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.
        Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our .
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Keywords: Everlane, Mountain View , Part-Time Ambassador - Stanford, Other , Palo Alto, California