Patient Care Coordinator
Company: LOS GATOS ORTHOPEDIC SPORTS THERAPY, INC.
Location: Los Gatos
Posted on: October 18, 2024
Job Description:
Description:Patient Care Coordinator
Job Type: Full-time
Location: Los Gatos, CA About Us:We are a high-performing Physical
Therapy practice dedicated to delivering exceptional patient care
and fostering a positive, growth-oriented work environment. Our
team thrives on collaboration, problem-solving, and a commitment to
excellence. If you're a driven, compassionate professional eager to
grow into leadership roles, we want you on our team!Job Overview:We
are seeking an A-Player Patient Care Coordinator who can bring
energy, initiative, and a passion for exceptional customer service
to our physical therapy office. The right candidate will play a key
role in ensuring our patients have a seamless experience from
scheduling to billing, while also supporting the smooth operation
of our office.Working Hours: 10 AM - 7 PM (subject to change)Key
Responsibilities:
- Patient Interaction: Be the welcoming face of our practice,
greeting patients and visitors with professionalism and
warmth.
- Scheduling & Coordination: Efficiently manage appointment
schedules and calendars to ensure smooth clinic operations.
- Insurance & Billing Expertise: Verify insurance coverage,
handle authorizations, and navigate out-of-network policies with
confidence.
- Patient Records: Collect, maintain, and update electronic
medical records accurately.
- Customer Service & Problem-Solving: Answer phone calls, respond
to emails, and resolve patient inquiries promptly with a focus on
customer satisfaction.
- Office Management: Help maintain an organized, clean, and
professional office environment, ensuring it operates
efficiently.
- Team Collaboration: Work closely with our physical therapy and
administrative teams to guarantee exceptional patient
experiences.What We're Looking For:
- Experience: Prior experience in a medical office or customer
service role (preferably within physical therapy or healthcare) is
a must.
- Insurance Knowledge: Familiarity with insurance verification
and out-of-network policies.
- Tech-Savvy: Proficient in Microsoft Office and comfortable
navigating electronic medical records systems.
- Communication & Problem-Solving: Strong interpersonal skills
with the ability to multitask and think critically to solve
challenges proactively.
- Team Player: A collaborative mindset and willingness to
contribute to a high-performing team.Why You'll Love Working Here:
- Career Growth: We invest in our people. Take advantage of
continuing education opportunities, leadership development, and
potential pathways to higher roles.
- Positive Culture: Join a team that values initiative,
encourages personal development, and celebrates success.
- Impact: Play a key role in making a difference in the lives of
our patients every day.Requirements: Requirements:
- High school diploma or equivalent (Associate's or Bachelor's
degree is a plus)
- Strong communication, organizational, and multitasking
abilities
- Ability to work independently and as part of a teamIf you're
passionate about providing top-tier patient care and thrive in a
dynamic, fast-paced environment, we encourage you to apply for this
exciting opportunity!
Compensation details: 21-25 Hourly Wage
PId18c52e28569-37248-33798734
Keywords: LOS GATOS ORTHOPEDIC SPORTS THERAPY, INC., Mountain View , Patient Care Coordinator, Other , Los Gatos, California
Didn't find what you're looking for? Search again!
Loading more jobs...