Area Manager, Human Resources - Kimpton Enso & Holiday Inn Express Fisherman's Wharf
Company: InterContinental Hotels Group
Location: San Francisco
Posted on: October 5, 2024
Job Description:
Area Manager, Human Resources - Kimpton Enso & Holiday Inn
Express Fisherman's WharfHotel Brand: Holiday Inn ExpressLocation:
United States, California, San FranciscoHotel: San Francisco
Fishermans Wharf (SFONP), 550 North Point Street, 94133Reporting to
the Area Director, HR/People + Culture, you'll be in a multi-site
support role for two of our iconic brands in San Francisco: Kimpton
Hotel Enso Japantown and Holiday Inn Express & Suites San Francisco
Fisherman's Wharf.You'll be the only HR consultant for both sites
and must be able to think independently under general guidance,
interpreting and applying contract language for three collective
bargaining agreements (Local 2, Local 39, Local 856).Every day is
different but mostly you'll be
- Developing, maintaining and supporting a legitimate business
partnership with the hotel & restaurant operations teams serving as
an employee advocate, cultural ambassador, subject matter expert,
innovator and consultant.
- Assisting the hiring managers in departmental recruitment and
staffing, including participating in local and University career
fairs, maintenance of job postings within budget and staffing
guidelines, preparation of salaried offer letter requests and
salaried/hourly offer letters, new hire paperwork and
onboarding.
- Partnering with hotel & restaurant management on coaching,
counseling and disciplinary matters; serving as a consultant on
progressive discipline and related investigatory responsibilities
for employee issues.
- Championing Employee Relations consistent with IHG's Best Place
To Work and employee communication/recognition initiatives such as
the Employee Opinion Survey, Employee luncheon, Surprise and
Delight, GM Communications Meetings/Fireside Chats, Employee Action
Committees, Housekeeping Appreciation Week, Employee of the
Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton
Professional Women's Group and partnering with the hotel operations
to increase awareness of Kimpton Cares Month, Diversity and
Inclusion Month and our CSR partnerships.
- Partnering with Hotel & Restaurant General Managers and
Department Heads to achieve excellence in employee satisfaction
scores as measured through the annual Employee Opinion and Best
Places to Work Surveys.
- Leading Performance Management administration including 90-day
and Annual Performance reviews for hotel & restaurant employees and
performance improvement plans as needed.
- Regularly assessing property-specific training needs and
leading professional development including Kimpton University
facilitation, ensuring maximum attendance at all KU courses,
compliance and skills-based training courses.
- Timely performing Exit and Stay interviews and monitoring for
trends.
- Ensuring consistent compliance with all federal, state and city
Employment and Labor laws.
- Ensuring I-9, EEOC, OSHA and workplace file compliance;
managing Workers' Compensation and Unemployment administration
including effective case management of Workers' Compensation and
Unemployment claims to minimize liability and expense
exposure.
- Actively participating in weekly hotel staff meetings, daily
line up meetings, Executive Committee and/or departmental meetings,
as needed or otherwise requested.
- Providing onsite Human Resources support and visibility for
your property by fostering an open door policy.
- Actively partnering with Directors of Engineering and General
Managers in facilitating city Safety Committee initiatives.
- Additional projects and responsibilities may be assigned by the
General Manager(s)/Area Director of HR/P+C.What we need from
youMinimum of two years' experience as an HR manager in a hotel
environment. Prior experience managing in a union setting is
preferred.Bachelor's degree in HR, Hotel Management or related
field preferred but not required.PHR preferred but not
required.Strong computer skills including: Word, Excel, and
PowerPoint.Able to deal with difficult situations and people while
maintaining professionalism.Able to solve practical problems and
deal with a variety of concrete variables in situations where only
limited standardization exists.Familiarity with HRIS systems and
software.Strong organizational, task-management, leadership,
creativity, verbal and written communication and presentation
skills.Comprehensive knowledge of all applicable federal, state and
city employment and labor laws.Naturally self-directed and outgoing
with a personal commitment and passion for service in order to
consistently deliver and demonstrate IHG service standards to our
internal customers.Ability to operate independently, using sound
judgement to make decisions.Ability to handle confidential
information discreetly and protect employee privacy.What you can
expect from usThe salaried pay range for this role is $90,000 to
$100,000. This range is only applicable for jobs to be performed at
Kimpton Hotel Enso & Holiday Inn Express & Suites San Francisco
Fisherman's Wharf. This is the lowest to highest pay scale we in
good faith believe we would pay for this role at the time of this
posting. We may ultimately pay more or less than the posted range,
and the range may be modified in the future.You can apply for this
role through the link below (or through internal career site if you
are a current employee).Join us and you'll become part of the
global IHG family - and like all families, all our individual team
members share some winning characteristics. As a team, we work
better together - we trust and support each other, we do the right
thing and we welcome different perspectives. You need to show us
you care, that you notice the little things that make a difference
to guests as well as always looking for ways to improve.In return
we'll give you a competitive financial and benefits package which
may include healthcare support, dental, vision, disability and life
insurance support, and a matching 401k plan. Hotel discounts
worldwide are available as well as access to a wide variety of
discount programs and the chance to work with a great team of
people. Most importantly, we'll give you the room to be yourself.So
what's your passion? Please get in touch and tell us how you could
bring your individual skills to IHG.IHG is an equal opportunity
employer: Minorities / Females / Disabled / Veterans.Who we areAt
IHG, we've made a promise. As one of the world's leading hotel
groups, we're here to deliver True Hospitality for Good. Making our
guests and colleagues feel welcome, cared for, recognised and
respected - wherever they are in the world. Want to be part of the
journey?At Holiday Inn Express, we're all about simple smart
travel. We proudly offer a straightforward, uncompromising and
modern guest experience by providing more where it matters most to
our guests. Express Start Breakfast? Included. Easy check-in?
Check. All the essentials in a comfy room? They're all included
with a great night's sleep. We're focused on getting our guests
more than ready. So we're always ready. Are you?Don't quite meet
every single requirement, but still believe you'd be a great fit
for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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Keywords: InterContinental Hotels Group, Mountain View , Area Manager, Human Resources - Kimpton Enso & Holiday Inn Express Fisherman's Wharf, Hospitality & Tourism , San Francisco, California
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