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Principal Product Manager, Agentic & AI-powered Experiences, QBL

Company: Intuit Inc.
Location: Mountain View
Posted on: March 29, 2025

Job Description:

At Intuit, we are committed to powering prosperity around the globe with our innovative financial products, including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives.We are seeking a highly skilled, innovative, and experienced Principal Product Manager to lead the QuickBooks Live AI team, focusing on Agentic AI, AI-powered Experts, and ML to drive our vision of an AI-led "done-for-me world" for our customers. This is a unique opportunity to shape the future of human-assisted software and how it augments AI, Agentic AI and driving innovation and growth for our customers.The ideal candidate has a proven track record of launching and scaling AI-driven products (e.g., AI-integrations, AI-agents, ML driven personalization). In this role, you will collaborate with cross-functional teams - product managers, designers, engineers, data scientists, service experts, and senior leadership - to design, launch, and optimize industry-leading AI-driven experiences and agent-expert collaboration. You will own the product vision, strategy, and execution, defining how customers engage with Agentic AI and AI-powered technology.If you're passionate about leveraging AI to solve real customer problems and enjoy working with great partners, we'd love to connect!Responsibilities

  • Product Vision & Strategy: Define and communicate a bold and compelling vision for QuickBooks Live's AI-powered experiences.
  • Customer Focus: Develop deep customer empathy through user research, customer interactions, and industry analysis. Engage with experts, accountants, and stakeholders to identify key needs, pain points, and jobs-to-be-done.
  • Innovation & Roadmap Execution: Translate insights into an impact-driven roadmap of innovative AI solutions. Break down complex, ambiguous problems into clear, actionable solutions.
  • Cross-Functional Leadership: Build strong cross-functional partnerships and work closely with other product and capabilities teams to align product strategies with broader business objectives.
  • Execution Excellence: Lead scoping, planning, and delivery of AI-powered product initiatives in collaboration with internal teams, implement agile methodologies to deliver timely, high-quality product releases, shipping features that delight customers and result in significant and measurable business impact.
  • Continuous Experimentation: Foster a culture of learning and iteration, leveraging data analytics, customer insights, and A/B testing to refine product offerings.
  • Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ensure success.
  • Thought Leadership: Stay ahead of trends in Agentic AI, AI/ML, and related technologies, sharing learnings with the team to continuously raise the bar.Experience
    • Experience: 8+ years in product management with a strong track record of launching and scaling AI-driven products (e.g., AI-powered tools, AI-integrations, AI-agents).
    • Leadership: Proven ability to lead cross-functional teams and drive innovation.
    • Customer-Centric Mindset: Deep understanding of customer needs, and experience translating them into vision, strategy, and product requirements.
    • Strong Analytical & Problem-Solving Skills: Demonstrated ability to use structured, data-backed approach to prioritize and decision-making and build business models.
    • Operational Excellence: Ability to implement scalable processes, navigate high levels of ambiguity and visibility, and drive efficiency.
    • Communication: Excellent verbal and written communication skills; ability to influence and inspire across all levels.
    • Very strong technical background: Strong understanding of technical concepts, platform development, and working closely with engineering teams to deliver scalable solutions.
    • Bonus points: If you write code for fun, enjoy playing with models, and love reading research papers to stay updated.
    • Bias for Action: High attention to detail and a results-driven mindset.
    • Education: Bachelor's degree required (Computer Science, Engineering, or STEM preferred); MBA, Master's, or PhD is a plus, equivalent experience will be considered.
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Keywords: Intuit Inc., Mountain View , Principal Product Manager, Agentic & AI-powered Experiences, QBL, Executive , Mountain View, California

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