Director, Service Line Administration

Company: Alameda Health System
Location: Oakland
Posted on: November 11, 2024

Job Description:

Job DescriptionSummaryAlameda Health System offers outstanding benefits that include:

• 100% employer health plan for employees and their eligible dependents
• Unique benefit offerings that are partially or 100% employer paid
• Rich and varied retirement plans and the ability to participate in multiple plans.
• Generous paid time off plans Role Overview:Alameda Health System is hiring! The Director of Service Line Administration (Highland General Hospital FQHC HGH HCP 5) is responsible for all aspects of business operations of the designated service line including business development, personnel management, fiscal management, strategic planning, physician recruitment plan, developing KPIs and service line financial statements, contract management, and long-range planning of business affairs in collaboration with the Chief Operating Officer and specific department head.DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by everyone in the classification.
  • Accountable for the execution of short and long-term goals and works collaboratively with AHS administration, physician leadership, nursing, and other program administrators within the designated department to create a cohesive, quality and value-oriented department.
  • Develops comprehensive strategic plans, establish priorities, and articulates a shared vision for the assigned services, in concert will appropriate stakeholders.
  • Develops plans to improve the operations, quality, market growth, and financial viability of the service line.
  • Performs other duties as required.
  • Plans, directs, coordinates, and manages all clinical and non-clinical service line activities, projects, and programs, including all aspects of clinical operations, staffing models, patient registration, patient billing, etc.
  • Provides oversight in the areas of direct profit and loss, KPI development, revenue generation, and expenditure control to optimize the utilization of resources at greatest value.
  • Represents the service line on cross-functional committees; has external presence in community and professional organizations and societies.
  • Supervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients, and trains employees, verifies competency, and identifies and suggests way to develop skills; monitors workflow.MINIMUM QUALIFICATIONS:Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
    • Required Education: Master's degree in Business Administration (MBA), Nursing (MSN), or Public Health (MPH) or related fields.
    • Required Experience: Seven years of healthcare experience.Highland General HospitalFQHC HGH HCP 5Full TimeDayManagementFTE: 1

Keywords: Alameda Health System, Mountain View , Director, Service Line Administration, Executive , Oakland, California