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Director of Customer Solutions

Company: VirtualVocations
Location: Concord
Posted on: November 8, 2024

Job Description:

A company is looking for a Director of Customer Solutions and Onboarding.



Key Responsibilities

Lead and manage the Solutions and Onboarding Department, ensuring high-quality output
Design and develop custom localization solutions based on customer needs and technical requirements
Oversee the onboarding process for complex customers, ensuring seamless integration and training


Required Qualifications

Bachelor's degree in Localization, Linguistics, Computer Science, Information Systems, or a related field; Master's Degree preferred
Minimum of 15 years of experience in localization or technical project management, with at least 8 years in a leadership role
5 years of experience leading a globally distributed, remote team
Demonstrated success in managing complex technical localization projects and integrations
In-depth knowledge of localization tools and technologies, including TMS and API-driven integrations

Keywords: VirtualVocations, Mountain View , Director of Customer Solutions, Executive , Concord, California

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