Senior Program Manager, Operations Denver, Colorado, United States

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: November 6, 2024

Job Description:

About CheckrCheckr builds people infrastructure for the future of work. We've designed a faster-and fairer-way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.We are looking for an experienced and dynamic Program Manager to oversee and optimize our operations tooling stack, including major technology migrations and continuous improvement cycles. The role requires a proactive, curious, and self-motivated individual capable of managing interconnected roadmaps and ensuring seamless delivery of strategic initiatives across operations. The ideal candidate will have experience in managing large-scale tool migrations, such as moving to Salesforce as our core CRM, and a strong ability to collaborate with technical and operations teams to drive process improvements and roadmap alignment.What you'll do:

• Spearhead and manage the day to day migration of our operations tools, such as transitioning to Salesforce. Ensuring projects align with business strategy and goals.
• Oversee continuous improvement cycles across the tooling stack to enhance operational efficiency and performance.
• Develop and manage interconnected roadmaps that align with various operational and business objectives, ensuring cohesive progress across projects and workstreams.
• Develop comprehensive project plans with clear documentation, timelines, and deliverables. Maintain thorough project documentation throughout project lifecycles.
• Engage with key stakeholders across departments to ensure alignment. Comfortable communicating with executive leadership and steering committees both verbally and in writing.
• Facilitate regular meetings, provide updates, and ensure clear communication with all stakeholders involved in the projects, including executive and steering committee members.
• Manage cross-functional Jira boards and sprints to ensure aligned delivery of roadmap and run-the-business items, optimizing collaboration and efficiency.What you bring:
  • 5 years of experience in program/project management, with a focus on tool migrations, systems implementations, and/or operational systems.
  • Strong background in operations tools, especially Salesforce, and experience managing large scale migrations and tooling strategies.
  • Proficient in program management tools such as JIRA, GSuite, and Smartsheet, with strong skills in JIRA and sprint management.
  • Proven ability to engage and manage stakeholders across technical and non-technical teams.
  • Excellent verbal and written communication skills, able to convey complex technical concepts to diverse audiences.
  • Strong analytical skills to identify insights, optimize processes, and drive data-informed decisions.
  • Exceptional organizational skills, capable of managing multiple projects and priorities.
  • A track record of delivering projects on time and within budget.
  • Ability to thrive in a fast-paced environment, managing changing priorities effectively.What you get:
    • A fast-paced and collaborative environment.
    • Learning and development allowance.
    • Competitive compensation and opportunity for advancement.
    • 100% medical, dental and vision coverage.
    • Unlimited PTO policy.
    • Monthly wellness stipend, home office stipend.At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.Equal Employment Opportunities at CheckrCheckr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr's commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws.Apply for this job
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Keywords: Tbwa Chiat/Day Inc, Mountain View , Senior Program Manager, Operations Denver, Colorado, United States, Executive , San Francisco, California