Intern, Operational Excellence - Process Optimization & Change Management

Company: Sephora USA, Inc
Location: San Francisco
Posted on: October 23, 2024

Job Description:

Intern, Operational Excellence - Process Optimization & Change ManagementCompany Overview:At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by a common goal - to reimagine the future of beauty.The Opportunity:Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hands-on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business. The Sephora internship program is also a prerequisite for consideration for LEAP, the cross-functional rotational program that provides on-the-job training in each of three Business Units - Supply Chain, Marketing, and Merchandising, over the course of nine months. LEAP prepares successfully performing trainees for a full-time, entry-level role in one of the three Business Units. Interns are invited to apply to LEAP at the beginning of the summer internship.PROGRAM DETAILS:An inclusive and engaging experience that develops technical and professional skills through weekly virtual workshops, networking opportunities, and career panels that provide exposure to Sephora's career growth opportunities.2025 PROGRAM DATES:

• June 2 - August 15, 2025
• Working hours: 36hrs/week. Monday - Friday, PST
• June 16 - 19: On-Site Week in San Francisco at headquarters office
• June 30 - July 4: Week off for vacationYOUR ROLE AT SEPHORA...As the Summer Intern, Operational Excellence - Process Optimization & Change Management, you will join Sephora's Operational Excellence (OE) team and gain hands-on experience in driving process optimization and change management across multiple functions. You will provide support in three key service areas of the OE team: Culture & Education, Advisory, and Execution. This role will give you exposure to cross-functional projects, enhancing Sephora's culture of continuous improvement through process optimization and change management initiatives.WHAT YOU WILL ACCOMPLISH:Key Responsibilities:
  • Culture & Education:
    • Assist in developing and delivering training programs on Process Improvement and Change Management best practices.
    • Support the creation of materials and workshops that promote a culture of Operational Excellence across the organization.
    • Collaborate with teams to implement OE strategies that enhance employee engagement and performance.
    • Provide guidance and support to business-led optimization efforts, offering insights on improving efficiency and implementing change.
    • Partner with teams across departments to analyze business processes, identify areas for improvement, and provide recommendations.
    • Assist in building toolkits and frameworks that help teams drive operational improvements.
    • Execution:
      • Contribute to the design and execution of strategic OE projects, supporting the delivery of critical initiatives across Sephora.
      • Assist in project management activities, including timelines, milestones, and resource coordination.
      • Work closely with cross-functional teams to ensure the successful execution of process optimization and change management initiatives.
      • Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.QUALIFICATIONS & EXPERIENCE:
        • Strong interest in Process Improvement and Change Management.
        • Excellent organizational, communication, and analytical skills.
        • Ability to collaborate with cross-functional teams and manage multiple priorities.
        • Proficient in Microsoft Office Suite (Excel, PowerPoint) and collaboration tools (e.g., SharePoint).
        • Experience with communication and collaboration tools such as Canva, Mentimeter, Virtual White Boards, Video design.ELIGIBILITY REQUIREMENTS:
          • Remote program - work schedule must align with Pacific Standard Time.
          • Must permanently reside and work in the U.S.
          • Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions.
          • Available for the 1-week On-Site office experience in San Francisco, CA.The target hourly pay for this position is $23.00 - $23.00 per hour. The actual hourly pay offered depends on a variety of factors, which may include, as applicable, the individual applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.While at Sephora, you'll enjoy---
            • The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
            • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
            • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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Keywords: Sephora USA, Inc, Mountain View , Intern, Operational Excellence - Process Optimization & Change Management, Executive , San Francisco, California