Product Manager
Company: Amberflo
Location: San Jose
Posted on: October 19, 2024
Job Description:
Amberflo is transforming how companies charge for their products
and services by making it easy to track and bill on usage. Amberflo
provides a modern, highly scalable Usage Metering and Billing
Platform to build and track usage based pricing plans. Companies,
big and small, are shifting to Usage-Based Pricing and Billing to
realize higher renewal rates, customer satisfaction, and revenue.
Customers, like Equinix, LaunchDarkly, -Firebolt.io and others use
Amberflo to delight customers with realtime, accurate and on demand
metered invoicing and billing. Amberflo was founded in 2020 by
former AWS technologists who built and scaled cloud services on the
backs of Usage-Based Pricing (UBP) and Product-Led Growth (PLG).
Headquartered in the Bay Area with employees around the world,
Amberflo raised $20M Series A led by Norwest Venture Partners. -
Amberflo is mission oriented and values driven. Our mission is - to
help the world transition to a more fair and transparent business
model in the form of usage-based pricing, and in the process help
our customers achieve higher rate of growth and customer traction.
This is a hybrid role, requiring attendance in our San Jose office.
About the role We are seeking an experienced product manager who is
adept at navigating the complex dynamics between balancing customer
feedback, product strategy, and internal resourcing constraints.
This person will take ownership of product development and
improvement through regular collaboration with engineering, GTM,
and design. - No 3rd parties at this time. What you'll do
- You will understand, build trust, and delight customers. Spend
hours each week with customers to thoroughly understand their
needs, use cases, and pain points. Gather feedback, identify areas
of friction and value, while always looking for new ways to build
trust with customers. -
- You will guide product strategy. Work directly with the
executive team to articulate a strategy that balances short-term
customer needs and long-term strategic goals and roadmap milestones
while remaining aware and responsive to trends and changes in the
wider market.
- You will influence product and engineering direction. You will
be responsible for identifying key challenges, feature gaps, and
areas of friction to improve and address them while understanding
Amberflo's unique strengths, differentiators, and architecture. You
will be collaborating with engineering and design to ensure we are
always investing effort in the correct places. -
- You will prioritize effectively and ship new features quickly.
You should leverage regular customer and prospect interaction to
identify and prioritize key features for development, then work
with engineering and design to deliver them quickly and
efficiently. -
- You will draft customer facing content, including Competitor
Matrices, Product Documentation and User Guides, Customer Success
Stories and Case Studies, and contribute to Community and Support
Forums Qualifications
- You have a maximum of 5 years of product management
experience.
- You have a Bachelor's Degree in CS or other technical field;
and/or work experience as a software engineer. MBA or Advanced
degree preferred. -
- You have hands-on experience with software engineering
principles, Agile development methodologies, and are comfortable
understanding our technology at the most fundamental levels.
- You are a logical thinker with an ability to think from first
principles as necessary.
- You take a high degree of ownership and possess strong time
management and prioritization skills. -
- You have the ability and desire to work directly with customers
on a daily basis, collaborating with sales and customer success to
represent Amberflo and develop deeper relationships. -
- You have great communication and writing skills. We follow a
narrative style of collaboration and you will lead by example by
communicating key ideas, feature enhancements, new initiatives and
more with your writing. What We Offer
- An opportunity to work with some of the leading, most forward
looking and high growth companies transitioning to usage-based
pricing and billing
- A culture of customer obsession that is more than just words
and is backed by a solid operating framework to enable us to not
just please but delight customers
- A modern, cloud-native platform, unmatched in scale and
features, that customers love
- Work with a technology stack built from the ground up with
cloud-first principles and team responsible for building some of
the original services at AWS
- Fast growing startup with plenty of opportunity to take
ownership and run with projects
- The opportunity to get in on the ground floor, working in an
hot new emerging space
- A culture that empowers great people to accomplish great
things
- Competitive salary and full benefits package and 401(K)
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Keywords: Amberflo, Mountain View , Product Manager, Executive , San Jose, California
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