Place Manager
Company: Oakland Venue Management, Inc.
Location: Oakland
Posted on: October 18, 2024
Job Description:
Company DescriptionDistrict Works stands strong in the Bay
Area's Urban Place Management community, providing a wide variety
of services that help create beautiful community spaces,
neighborhoods, and public parks by removing litter, installing &
maintaining landscaping, and hosting events. We provide highly
trained Place Managers to make public plazas, downtowns, and
neighborhoods more comfortable and welcoming for all
A Place Manager for District Works provides supervision of business
improvement districts, community benefit districts, local agencies,
and municipality cleaning and safety programs. Our services include
cleaning detail while offering exceptional customer service and
hospitality. Place Manager's report directly to the Program
Coordinator, but may take direction from the executive management
team including the Program Director, General Manager, and Chief
Executive Officer.
Position SummaryA District Works Place Manager provides a wide
variety of essential services to Community Benefit Districts and
public agencies. We support our clients with Urban Place Management
services through public realm improvement and hospitality services.
As a Place Manager your duties will be varied; however, the ideal
candidate will demonstrate interpersonal skills that contribute to
delivery of an exceptional customer experience.
Position DescriptionThe primary responsibilities of the Place
Manager are as follows: 1. CARETAKING AND RADICAL HOSPITALITY
- Provide a clear and visible presence within the boundaries of
the districts in order to improve the perception of the districts
as safe places;
- Offer assistance and information to businesses and employees
within the district (e.g., providing directions, distributing
flyers, and answering questions about the district and its
activities);
- Work to achieve a measurable decrease in all crimes committed
within the boundaries of the district. We will specifically:
- a). Engage with the residents, visitors, and employees of our
downtown. Listening to people is the only way to effect real
change. This type of engagement allows us to discover new ideas,
invigorate old methods, and reduce behavior that negatively impacts
the districts. It takes vision and skill to do and we have
both;
- b). Participate in community meetings with social service
providers from the public and private sector, including the City of
Oakland and Alameda County. The goal is to promote communication
and collaboration on issues of mutual concern for business owners
and residents in the districts;
- c). Practice radical hospitality and use our resources to help
everyone in need, especially the unsheltered. Our knowledge of
temporary housing, food banks, "call home" programs, and drug
rehabilitation services is invaluable in dealing with an on-going
social disaster that we know is not going away soon;
- d). Train and ensure all staff adhere to our clients stated
position on homelessness.
2. ENVIRONMENTAL STEWARDSHIP
- TRASH COLLECTION & LITTER ABATEMENT
- a). Abate all litter and illegal dumping in the public right of
way and ensure that all items are sorted and directed to their
appropriate waste stream in a timely manner
- b). Collect, dispose of, and replace trash bags in trash
receptacles as needed
- c). Wipe down, clean, and pressure wash all trash receptacles
frequently
- d). Maintain daily collection/cleaning reports and distribute
the reports to the Program Coordinator for program evaluation and
data collection
- e). Pressure wash the bottom of trash receptacles to remove dog
urine and liquid spills.
- GRAFFITI REMOVAL
- a). Using the most environmentally sensitive practices,
District Works will remove graffiti, stickers and signs from
buildings, trees, poles, planters, newsracks, utility boxes, or any
other surfaces every day.
- b). All graffiti will be color matched and painted or removed
from the ground and wall surfaces as quickly as possible. Our goal
is to remove graffiti within 24 hours of each work order.
- BIG BELLY SERVICE
- a). District Works is the only authorized Big Belly service
provider throughout the greater Bay Area and will train all staff.
Place Managers will be able to professionally clean, service, and
maintain Big Belly units.
- SPECIAL PROJECTS
- a). Our team specializes in graffiti abatement and strategic
touch-up painting of trash receptacles, planters, and light
poles.
- b). We're expert at installing benches and trash receptacles in
the public right of way.
- c). Supports clients in executing numerous projects, including
the abatement of hard-to-reach graffiti that requires boom lifts
and aerial lift operator certification.
- SPECIAL EVENTS
- a). Specialized staff for post-event cleaning, onsite event
maintenance, and waste sorting and hauling.
- SIDEWALK PRESSURE WASHING
- a). We will conduct environmentally sound pressure washing,
following all local and state regulations to remove blood, urine,
feces, and substances that cause harm in high traffic public right
of ways.
3. GROUNDSKEEPING & MAINTENANCE
- District Works provide greening and beautification services
including street median and ground planter maintenance, debris
removal, soil amendment, watering, hanging plant program
management, and other ground related groundskeeping and maintenance
services.
4. ZONE MANAGEMENT, DISPATCH & REPORTING
- Receiving and sharing information from the general public and
from our staff is critical to the operations of the program. We
will utilize 2-way radios, email, other technology, and the current
dedicated hotline to respond to requests for service.
- Responsible for supervising district zones in conjunction with,
and especially in the absence of the Program Director.
- Responsible for safely transporting debris and supplies to
cleaning sites following the assigned deployment schedule via
electric bicycles with tow behind bike trailers.
Job Requirements
- Must have the physical capacity to walk or ride a bicycle while
towing up to 125 lbs of debris continuously during an eight hour
shift, with normal breaks (two fifteen minutes, and one thirty
minute meal break).
- Must be able to work outdoors in all conditions with provided
inclement weather gear.
- Must be able to lift 50 lbs.
- Must provide proof of COVID-19 vaccination or appropriate
religious or medical exemption status.
- Must be able to provide proof of valid CA Driver's license and
clean driving record.
- Must be able to speak, read, and write the English language in
order to create basic reports. The ability to speak other languages
is a bonus.
- Must maintain a positive, professional environment in full
compliance with applicable laws, regulations, policies, procedures
and overall District Works standards of expected
professionalism.
- Must be able and willing to correct poor performance or
employee misconduct
- Must be dedicated to serving the community.
- Ability to maintain clear boundaries and strict confidentiality
with clients.
- Ability to create a compassionate and empowering connection
with visitors, residents, and members of the community.
- Ability to remain calm in crisis situations, think well on
one's feet, de-escalate situations, and promote positive
communication.
- Ability to work independently with minimal supervision.
- Good listening skills, with a strong ability to be patient and
compassionate with community members challenged by mental health
issues.
- Core competency to effectively relate with a culturally and
racially diverse group of staff, residents, and tenants.
Benefits and Compensation
- Positions are paid hourly, typically based on a 40-hour work
week, some part-time positions are available.
- $23.50 - $29.00 ($48,880 - $60,320 annually, based on a 40-hour
work week)
- Successful 90 day performance review increase
- Successful 1 year performance review increase
- Employees shall be entitled for consideration of annual
performance bonus compensation for each calendar year up to 2.5% of
base salary in the calendar year.
- Employees who have worked for the company for three months are
eligible to participate in the Company's 401(k) benefit plan,
including employer match of 100% of the first 3% of deferred
savings and 50% of contribution between 3% to 5%.
- Level benefits card offers full time employees food service,
mental health, wellness, educational and lifestyle allowances to
support our employee's out of pocket costs at $150/monthly.
- Merits and Awards Program (MAPS) is an incentive bonus program
to encourage the highest levels of participation for all District
Works employees. Place Managers are eligible for the MAPS award
bonus up to $250/monthly based on criteria established by program
management including attendance, reporting, and environmental
stewardship statistical tracking.
- Full Time employees are eligible to participate in our Health
Benefits after a waiting period after the first day of the month
following a 30-day waiting period. Employer Contribution:
- a) Medical: The Company contributes $700 towards the employee's
medical benefits premium; the employee is responsible for the
remainder of the premium, if any, and will have it deducted on a
pre-tax basis. Employee's are responsible for premiums associated
with electing benefits for their dependents.
- b) Dental: The Company will cover 60% of the employee's premium
for Dental
- c) Vision: All premiums for the Vision plan are paid by the
employee
- The Company observes 9 paid holidays annually. These holidays
are subject to change at the discretion of the Company.
- All Company employees receive paid time off for personal
purposes. Accrued based on years of service worked (based on 40
hour work weeks).
- a) 0-2 Years of Service: 40 hours accrued/year
- b) 2-4 Years of Service: 80 hours accrued/year
- c) 4 Years and beyond: 120 hours accrued/year
- d) Unused PTO will be carried forward up to an accrual cap;
unused PTO will be paid out upon discharge.
- All Company employees receive paid sick leave for personal or
family illness. Accrual is based on one hour for every 30 hours
worked; capped at 72 hours.
PI0317d17c861d-37248-34271309
Keywords: Oakland Venue Management, Inc., Mountain View , Place Manager, Executive , Oakland, California
Didn't find what you're looking for? Search again!
Loading more jobs...