Lakeshore Oakland - Shift Supervisor
Company: Philz Coffee
Location: Oakland
Posted on: May 9, 2024
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Job Description:
At Philz, we're doing something bigger than coffee - we're
building culture and community. We believe that warmth,
authenticity, kindness, positivity and passion can Better People's
Days one cup and one customer at a time. If this sounds like a
place you'd embrace keep reading!WHAT YOU'LL DOAs a Team Lead
(Shift Supervisor), you'll better people's days by supervising the
daily activities of shifts and supporting a dynamic team of
incredible people. Team Leads motivate and inspire our team members
and set the bar for superior service and drink quality, all while
contributing to a welcoming environment. With everything you do,
you'll embody our Philz Core Values: Obsess Over Customers & Team,
In Pursuit of Better, and Be Kind & Keep it Real.Play to your
team's strengths by putting the right people in the right places at
the right times.Be a role model by handcrafting each cup with care
and skill alongside an awesome team of Baristas.Develop strong
relationships with customers and the local community.Assess the
performance of your team members, including service and drink
quality.Hold team members accountable to their scheduled shifts,
ensure that called out shifts are covered, and breaks/lunches are
given.Communicate performance of team members to Store Leaders and
other Shift Supervisors to ensure consistency.Support promotions
and new hires through in-store training.Help your Store Leader in
executing operations and administrative duties.Be a key leader in
implementing and maintaining Philz safety programs.WHAT YOU'LL
NEEDWe make sure that every Philz is an inclusive, fun, creative
and vibrant workplace; a spot where you can be yourself, dress the
way you want and have flexibility in your schedule to live your
best life. Most importantly, you'll be part of an environment
dedicated to bettering people's days and building community.
Previous supervisory experience in a fast-paced food and beverage
environment is preferred. Don't worry if you've never been a
barista before - if you have a passion for people and a willingness
to learn, we'll teach you everything you need to know.ESSENTIAL
PHYSICAL REQUIREMENTSAbility to:Operate a variety of machines,
tools, and equipmentVisual acuity to make general observations in
regards to safety and accuracy of workRemain in a stationary
position for a minimum of 3 hoursStand, walk, stoop, and kneelLift
up to 50 pounds intermittently, lift 3 pounds to shoulder height
repetitivelyGrasp, finger, and reachExpress or exchange information
by means of the spoken word**Compensation & BenefitsA reasonable
estimate of the starting base hourly rate for this role is $21.00 -
$23.00. Team Members also participate in a tip pool and may earn an
average of $6.00 additional per hour.When you join our team, we
better your days through our benefits and support programs we offer
our team members medical, dental, and vision insurance,
company-paid basic life insurance, optional family life insurance,
401(k) with company match, flexible spending accounts, commuter
benefits, mental health support, holiday pay, Vacation & Sick Time,
Team Member discounts, freebie drinks and discounted beans, fun
Philz swag, opportunities for growth and advancement, and
more!Employee Privacy Noticeby Jobble
Keywords: Philz Coffee, Mountain View , Lakeshore Oakland - Shift Supervisor, Hospitality & Tourism , Oakland, California
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